We collect only the information you choose to share with us, typically your name, email address, shipping address, billing details, and any preferences or notes you include in your message. For website inquiries, we also collect basic technical information such as browser type and IP address to help us keep our site secure and functioning properly.
We use your information solely to correspond with you, fulfil your order, manage your commission, and provide the level of service our work deserves. This includes sharing necessary details with trusted partners who help us complete your piece and deliver it to you.
We do not sell, rent, or trade your information. We do not use your information for advertising or marketing. We do not share your information with third parties for their marketing purposes.
Your information is stored securely and accessed only by the Oorvaya team and trusted service providers who need it to help us serve you. We maintain reasonable safeguards to protect your information from loss, misuse, unauthorised access, or disclosure.
Our website uses cookies and similar technologies to ensure the site functions properly and to understand how visitors use it. These help us improve your experience and do not identify you personally.
You have the right to access, update, or request deletion of your personal information at any time. You may also withdraw consent to our use of your information. To do so, please write to us at hello@oorvaya.com.
This policy was last updated in January 2026. We will notify you of any significant changes by updating the effective date above.